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Estate Agent Fees Find out more about estate agents’ fees, contracts, and the service you should expect. I am currently purchasing a home with Duchey and like you reserved 10months ago we have constant delays. They tried to make us go for a lower valuation than what was recommended by the estate agents. My advice would be to get all of your issues resolved before completing their feedback form. They are more likely to prioritise you then. Mumsnet's better when you're logged in.
We remain in dispute with Duchy Homes to this day. Being told they will not make the same mistakes at their next development is of no consequence or comfort whatsoever to us. We too live on a small development and all we will say is although we believe we are worst affected other owners are also having issues. We hope this account has been useful? It's by no means all of it as we could write a book on the last 18 months. Based on our experience we have no idea how Duchy Homes Ltd. can be described as a 'five star builder' or indeed 'Builders of luxury developments'.
Really disappointing customer service- definitely not 5 star!
Duchy Homes Ltd you failed us big time. Our problems continue with this company and they don’t want to know. A 21 home development which has been flawed from the start. We have ongoing issues following a thermal image survey. 25 months into occupation Duchy homes take forever to do anything even when directed to do so by NHBC .
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Duchy Homes - Thorpe Park Gardens
Duchy Homes - Thorpe Park Gardens hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Covering this area are other estate agents, such as Stoneacre Properties - East Leeds and Emsleys - Crossgates. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.
Get our free guide to choosing the right estate agent for you. A 5 minute read could save your sale. Find out more about estate agents’ fees, contracts, and the service you should expect.
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The prices on this website are for informational purposes only. They are not final and not a public offer. The management reserves the right to change prices. You’re then promised the world by the sales assistant on site. I was left without a home as they cancelled & wanted more money for the plot I reserved , please think twice . After a good start, I'm really disappointed with Duchy and I would not recommend them anymore.
In fairness some were minor and rectified over time. At first they were attentive up until the all important NHBC survey then things changed... We have issues with our kitchen light switch not being in the correct place. Even though they have resolved this for other houses with our design, they are not willing to rectify this for us.
In my opinion, if they issues their customer service feedback 6 months after you've moved in, they would see they are not a 5 star customer service company. This is our fourth new build so we knew what to expect or thought we did. Having read horror stories in the media about new builds today . We expected some snags but not necessarily the 184 found at completion by ourselves and the professional snagging company we employed.
Suggested companies are based on people’s browsing tendencies. I wrote a letter of complaint to one of the Directors and guess what? We had issues with our windows not closing and it took months to sort this out, right as the weather was getting colder and with a newborn baby in the house. We had to chase them constantly to sort this out with their suppliers. Compare local agent performance and fees, and find the best one to sell your home.
Check out house price trends across the UK by postcode or town. To comment on this thread you need to create a Mumsnet account. I'd recommend them 100 times over after having 2 new builds before this one , and having nothing but shoddy work and excuses from both of them. The site is very small but our house has had absolutely no major snags at all and all the snags were dealt with immediately and with as little hassle to ourselves.
The quality of build most definitely does not warrant the price tag . Over 200 snags and still waiting for issues to be addressed after we moved in December 2020 . Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
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